Can my family/friends use the pool even if they are not staying at the hotel?
No. The swimming pool is reserved exclusively for guests.
23
06, 2023
23
06, 2023
Can I leave my vehicle in the hotel car park even if my stay is over?
No. Our parking is reserved for customers only during their stay.
6
06, 2023
Can I smoke in my room?
Italy has a law in place "Smoke Free" that prohibits smoking in workplaces, cars and limited public spaces. For this reason, smoking is not allowed anywhere in the hotel, including rooms. Smoking is recommended outdoors.
6
06, 2023
What time does check in start?
We guarantee check-in from 15:00.
6
06, 2023
When should I check out?
Check out must be made by 11.00 at the latest.
6
06, 2023
How much does it cost and how long can I late check out?
Please note that late check-out is only possible after verification with reception. Late check out until 13.00, has a cost equal to 50% of the cost of the previous night. Late check out after 13.00 has a cost equal to [...]
6
06, 2023
Is the air conditioning and/or heating always on?
Our air conditioning/heating system is central. Air conditioning is usually activated in early June and turned off at the end of September (except for other indications by law). The heating is instead activated in line with the calendar established by [...]
20
05, 2022
Is there a penalty in case of early departure compared to the reservation?
In case of departure earlier than the scheduled date at the time of booking, a maximum penalty of 2 nights is applied depending on the reservation. Example: Booking for 7 nights. If you leave the morning of the third night [...]
31
03, 2022
How much is the tourist tax?
The tourist tax required by Livorno’s city hall for a three star hotel such as ours is: from October to March: 1.5€ per person per night for maximum 4 nights from April to September: 2.3€ per person per night for [...]
29
03, 2022
What is your cancellation policy?
We allow free cancelation till 2 days before your arrival date. If you cancel your reservation within 2 days before your arrival, you will be charged 1 night penalty fee. Example: Reservation for the 4th of January Free cancellation until [...]
